Welcome to the Navigator status
An excellence status with new benefits
Navigator now has new benefits to make your experience even more exclusive!
Free upgrade to Business Class
Enjoy two Free Business Class Upgrades during your qualification period.
Free Wi-Fi on long-haul flights
Free unlimited Wi-Fi on A330-900 and A321-LR aircraft1.
Exclusive experience
Differentiated experience at the TAP Premium Lounge Tejo in Lisbon and on board, even in Economy Class.
1The access voucher will be sent by email the day before your flight. The voucher is limited to a single access. You can use it on more than one device, provided that you create an account and redeem the voucher while logged into that account. You can only use one device at a time.
Benefits of being a Navigator
Personalised service, unique offers and exclusive amenities. This is the Navigator business card.
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50% extra miles
Earn 50% Status Miles and additional Bonuses on the number of miles flown. Only on TAP flights. -
Special check-in for the Star Alliance network
An exclusive check-in desk for Gold Customers of the Star Alliance network, regardless of the class they are travelling in. -
Exclusive communication channel
Access to your online Concierge line available via WhatsApp (written messages) between 5 am and midnight, local time in Mainland Portugal. -
Lounge access
Whenever you travel on a flight operated by TAP or Star Alliance, except the TAP Lounge where you always have access. Includes a companion traveling on the same flight. Check the lounges available. -
Fast Track and Priority boarding
Faster boarding when travelling on flights operated by TAP. Fast Track is the fastest route at the security control. -
Don’t have enough miles? We’ll lend you them.
You can get an advance of up to 20,000 miles if you do not have enough for a flight. -
Companion ticket
If your are travelling with a paid ticket, choose someone to travel with you for less miles (up to a maximum of 40%)1. -
Exemption from some penalties
TAP Miles&Go Navigator passengers are exempt from some service charges and fees for changes. -
More checked baggage
On TAP or Star Alliance network flights, an extra piece of baggage weighing according to travel class. -
Bonus Miles that do not expire
With our Navigator status, your miles are always ready to use. -
Free Gold Status for a friend
The offer is valid as long as you keep your status. To request changes, you must wait for the end of your Annual Accumulation Period. -
Concierge
Available by phone, email and WhatsApp from 5 am to midnight (local time in Mainland Portugal) to provide you with the support you need and ensure you have the best possible experience. -
Up to 10% of transferable miles
If you accumulate more than 100.000 Status Miles, part2 of these will be transferred during your status review. -
Free seat
You can book a seat for you and your travel partner free of charge, provided that you are both on the same reservation. -
Free equipment
Transport your sports equipment for free in our airplanes3.
How to achieve or maintain your Navigator status
Welcome
125,000 Status Miles or 70 TAP flights. In both cases, 10 flights will have to be made on the Plus, Executive and Top Executive fares
Renewal
100,000 Status Miles or 70 TAP flights. In both cases, 10 flights will have to be made on the Plus, Executive and Top Executive fares
As a Navigator Customer, you will have access to all the benefits of TAP Miles&Go Gold status.
1This benefit is applicable to tickets containing the Navigator Customer number, upon request via the contacts provided on the bottom of this page.
2It is possible to transfer 10% of Status Miles, up to a maximum of 10,000, after accumulating the necessary 100,000 Status Miles for status renewal.
3Limit of 5 items per passenger, with a maximum weight of 32kg per item.
1This benefit is applicable to tickets containing the Navigator Customer number, upon request via the contacts provided on the bottom of this page.
2It is possible to transfer 10% of Status Miles, up to a maximum of 10,000, after accumulating the necessary 100,000 Status Miles for status renewal.
3Limit of 5 items per passenger, with a maximum weight of 32kg per item.
