Traveling with pets
We transport your pet, whether in the cabin or in the aircraft's hold. Book this service in advance and ensure your safety on board.
Important information
All information on this page applies to flights operated by TAP Air Portugal. If your trip includes a connection with another Airline, please contact us to verify the possibility of carrying your pet. Pet transportation is not available on GOL and Azul flights.
Book our pet transportation service
Although booking this service is completely free, we recommend requesting it at least 48 hours before your flight, as it requires booking specific seats on our planes. Before proceeding with your booking, please review this page for complete information on rules and requirements per country and bear in mind that the service we provide is subject to certain acceptance criteria and conditions:
Rules and requirements per country
Depending on the flight's origin and destination, the pet's breed and where it will be traveling on the plane (cabin or hold), there are specific rules and health requirements to be complied with, as well as mandatory documentation you must provide, for non-commercial pet transportation within and outside the European Union (EU):
Transporting pets in the cabin
Weight and size
Maximum total weight: 8 kg / 17 lbs (pets + carrier).
Maximum size: 45 x 30 x 23 cm / 18 x 12 x 9 in (width x length x height).
Weight and size
Maximum total weight: 8 kg / 17 lbs (pets + carrier).
Maximum size: 45 x 30 x 23 cm / 18 x 12 x 9 in (width x length x height).
To ensure the safety and well-being of all passengers and pets aboard our aircraft, certain mandatory conditions must be met. TAP reserves the right to refuse the transportation of your pet in the cabin, and to transfer it to the aircraft's hold, if it determines that all necessary conditions have not been met.
Transporting pets in the aircraft's hold
Maximum total weight
Up to 32 kg / 70 lbs on flights to, from, or with a stopover in the US, Hungary, France and the Netherlands, or up to 45 kg / 99 lbs for other destinations (pets + carrier).
Maximum total weight
Up to 32 kg / 70 lbs on flights to, from, or with a stopover in the US, Hungary, France and the Netherlands, or up to 45 kg / 99 lbs for other destinations (pets + carrier).
To ensure the safety and well-being of pets in the aircraft's hold, certain mandatory conditions must be met. We do not endorse the use of tranquilizers or sedatives, as they can cause a drop in blood pressure and be fatal to pets. TAP reserves the right to refuse the transportation of your pet in the aircraft's hold if it determines that all necessary conditions have not been met.
Transporting pets as cargo
If the total weight exceeds 32 kg / 70 lbs on flights to, from, or with a stopover in the United States, Hungary, France or the Netherlands, or 45 kg / 99 lbs for other destinations, please contact TAP Air Cargo.
Miles&Go Pets
Earn miles with your four-legged friend
If you are a TAP Miles&Go Customer, you can earn up to 500 miles when flying with your pet on TAP.
Under the law, a pet—also referred to as a domestic or companion animal—is defined as an animal kept by an individual at home for company and entertainment purposes, provided that there are no legal restrictions on its ownership.
The information on this page pertains solely to the non-commercial transportation of pets. If you need information on the import and export of animals, please contact the embassies or consulates of the relevant countries.
TAP complies with the following regulations:
- Code of Federal Regulations, US DOT Part 382, effective May 13, 2009, applicable to passengers traveling to and from the US.