All bookings that have been made directly with TAP (online, at TAP desks, at the contact center or in stores) can be changed if the tickets have been issued for more than 24 hours.
Bookings that involve ancillary services cannot be changed:
The following can also not be changed: bookings made through travel agencies, bookings made through the TAP Miles&Go (Miles) Programme, bookings made through the Corporate programme, bookings using promotional codes and group bookings.
Bookings that involve ancillary services cannot be changed:
- these include unaccompanied minors,
- sports equipment,
- extra baggage,
- transport of animals in the cabin and/or in the hold,
- bicycles,
- medical cases and
- the carrying of weapons.
