Check-in

Check-in Times

See the check-in times and start your trip the best way, worry-free.

General check-in conditions

Find out the check-in times at the airport you are leaving from. Don’t be late to catch your flight.

Available starting at:

  • 36 hours Before departure.
  • 24 Hours Before departure to and from the USA.
  • No checked baggage - If you check-in online, via the mobile application or at the self check-in kiosks, you can go directly to the boarding gate. However, at Algiers, Accra, Casablanca, Marrakesh and Tangier airports you should go to a check-in counter to get access.
  • With checked baggage - You must leave it at the drop-off desk in the airport.
To ensure that your flight leaves on time, all passengers must be at the boarding gate 30 minutes before the departure time.

Departure location

The cut-off times for checking in and dropping off checked baggage vary depending on the departure airport. 
 
See the specific cut-off times here.

Airports of A - C

Airport Opening of the bag drop counter Deadline for Check-in and bag drop
Accra

Flight Accra - Sao Tome and Principe (summer time): 12h55 - 14h55

Flight Accra - Sao Tome and Principe (winter time): 13h15 - 15h10

 

Flight Accra - Lisbon (summer time): 19h10 - 22h10

Flight Accra - Lisbon (winter time): 19h00 - 21h30

1h
Alicante 2h 45 minutes
Amsterdam 4h30 45 minutes
Banjul From 10h00 p.m. to 1h00 a.m.  1h20
Barcelona 2h30 45 minutes
Belém 4h 1h
Belo Horizonte 4h 1h
Berlin 2h 45 minutes
Bilbao 2h 45 minutes
Bissau 4h 1h
Boa Vista 3h 1h
Bologna 2h30 45 minutes
Boston 3h30 1h
Brasília 3h40 1h
Brussels 2h 45 minutes
Caracas  5h  2h
Casablanca 3h 1h
Cancun  3h  1h
Chicago 3h30
1h
Copenhagen Always open 45 minutes

Airports of D - H

Airport Opening of the bag drop counter Deadline for Check-in and bag drop
Dakar 2h40 1h
Dublin 2h40 1h
Düsseldorf 2h 45 minutes
Stockholm 2h 45 minutes
Faro 2h 45 minutes
Florence 2h30 45 minutes
Florianópolis  3h  1h
Fortaleza 4h 1h
Frankfurt 2h 45 minutes
Funchal 2h 45 minutes
Geneva From 4h45 a.m. to 8h30 p.m. 45 minutes
Gran Canaria 2h 45 minutes
Hamburg 2h 45 minutes

Airports of I -L

Aeroporto Abertura do balcão para entrega de bagagem Hora limite para check-in e entrega de bagagem
Ibiza 2h30  45 minutos
Lisboa From 4h00 a.m. to 12h00 a.m. 45 minutos (domestic and european flights) | 1h (voos intercontinentais)
Londres (Gatwick e Heathrow) 2h30 45 minutos
Luanda 3h 1h
Luxemburgo 2h 45 minutos
Lyon 2h 45 minutos

Airports of M - O

Airport Opening of the bag drop counter Deadline for Check-in and bag drop
Madrid 2h30 45 minutes
Malaga 2h 45minutes
Manchester 2h30 45 minutes
Maputo 2h30 1h
Marrakech 3h 50 minutes
Marseille 2h 45 minutes
Miami 3h15 1h
Milan 2h30 45 minutes
Montreal 3h30   1h
Munich From 4h30 a.m. to 9h30 p.m. 45 minutes
Naples  2h30  45 minutes
Natal 4h 1h
New York (John F. Kennedy) 3h 1h
New York (Newark) 2h30 1h
Nice 2h 45 minutes
Oslo Always open 45 minutes

Airports of P - R

Airport Opening of the bag drop counter Deadline for Check-in and bag drop
Paris From 4h00 a.m. to 8h00 p.m. in winter and from 3h30 a.m. to 8h35 p.m. in summer 45 minutes
Palma de Mallorca 2h45   1h
Ponta Delgada 2h 45 minutos
Porto 3h 45 minutes (domestic and european flights) | 1h (intercontinental flights)
Porto Alegre 4h35 1h
Porto Santo 2h 45 minutes
Prague 2h 45 minutes
Praia 3h 1h
Recife 4h 1h
Rio de Janeiro 3h 1h
Roma From 3h30 a.m. to 9h30 p.m. 45 minutes

Airports of S - T

Airport Opening of the bag drop counter Deadline for Check-in and bag drop
Sal 3h 1h
Salvador 3h30 1h
San Francisco
3h 1h
São Paulo (Guarulhos) 4h 1h
São Tomé 3h 1h
São Vicente 3h 1h
Seville 2h 45 minutes
Tenerife 2h 45 minutes
Terceira 2h 45 minutes
Toronto 3h30 1h 
Toulouse 2h 45 minutes

Airports of U - Z

Airport Opening of the bag drop counter Deadline for Check-in and bag drop
Valencia 2h30 45 minutes
Warsaw 2h 45 minutes
Venice 2h30 45 minutes
Vienna From 4h30 a.m. to 11 p.m. 45 minutes
Washington 3h 1h
Zurich 2h 45 minutes