General check-in conditions
Find out the check-in times at the airport you are leaving from. Don’t be late to catch your flight.
Available starting at:
-
36 hours Before departure.
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24 Hours Before departure to and from the USA.
- No checked baggage - If you check-in online, via the mobile application or at the self check-in kiosks, you can go directly to the boarding gate. However, at Algiers, Accra, Casablanca, Marrakesh and Tangier airports you should go to a check-in counter to get access.
- With checked baggage - You must leave it at the drop-off desk in the airport.
Pay attention to the time required for documentation control
TAP informs its passengers that the waiting time required for documentation control at national airports borders may be longer than 30 minutes. In order to avoid flights delays or even no-shows, TAP advises all passengers trips intercontinentally and to/from non-Schengen countries to check the waiting time at the border and plan their trip to the respective counters in advance. TAP also recommends the use of automatic control machines for holders of electronic identification documents.
TAP informs its passengers that the waiting time required for documentation control at national airports borders may be longer than 30 minutes. In order to avoid flights delays or even no-shows, TAP advises all passengers trips intercontinentally and to/from non-Schengen countries to check the waiting time at the border and plan their trip to the respective counters in advance. TAP also recommends the use of automatic control machines for holders of electronic identification documents.
Departure location
The cut-off times for checking in and dropping off checked baggage vary depending on the departure airport.
See the specific cut-off times here.
Airports of A - C
| Airport | Opening of the bag drop counter | Deadline for Check-in and bag drop |
| Accra |
Flight Accra - Sao Tome and Principe (summer time): 12h55 - 14h55 Flight Accra - Sao Tome and Principe (winter time): 13h15 - 15h10
Flight Accra - Lisbon (summer time): 19h10 - 22h10 Flight Accra - Lisbon (winter time): 19h00 - 21h30 |
1h |
| Alicante | 2h | 45 minutes |
| Amsterdam | 2h30 | 45 minutes |
| Banjul | From 10h00 p.m. to 1h00 a.m. | 1h20 |
| Barcelona | 2h30 | 45 minutes |
| Belém | 4h | 1h |
| Belo Horizonte | 4h | 1h |
| Berlin | 2h | 45 minutes |
| Bilbao | 2h | 45 minutes |
| Bissau | 4h | 1h |
| Boa Vista | 3h | 1h |
| Bologna | 2h30 | 45 minutes |
| Boston | 3h30 | 1h |
| Brasília | 3h40 | 1h |
| Brussels | 2h | 45 minutes |
| Caracas | 5h | 2h |
| Casablanca | 3h | 1h |
| Cancun | 3h | 1h |
| Chicago | 3h30 |
1h |
| Copenhagen | Always open | 45 minutes |
Airports of D - H
| Airport | Opening of the bag drop counter | Deadline for Check-in and bag drop |
| Dakar | 2h40 | 1h |
| Dublin | 2h40 | 1h |
| Düsseldorf | 2h | 45 minutes |
| Stockholm | 2h | 45 minutes |
| Faro | 2h | 45 minutes |
| Florence | 2h30 | 45 minutes |
| Fortaleza | 4h | 1h |
| Frankfurt | 2h | 45 minutes |
| Funchal | 2h | 45 minutes |
| Geneva | From 4h45 a.m. to 8h30 p.m. | 45 minutes |
| Gran Canaria | 2h | 45 minutes |
| Hamburg | 2h | 45 minutes |
Airports of I -L
| Aeroporto | Abertura do balcão para entrega de bagagem | Hora limite para check-in e entrega de bagagem |
| Ibiza | 2h30 | 45 minutos |
| Lisboa | From 4h00 a.m. to 12h00 a.m. | 45 minutos (Ponte Aérea) | 45 minutos (voos na Europa) | 1h (voos intercontinentais) |
| Londres (Gatwick e Heathrow) | 2h30 | 45 minutos |
| Luanda | 3h | 1h |
| Luxemburgo | 2h | 45 minutos |
| Lyon | 2h | 45 minutos |
Airports of M - O
| Airport | Opening of the bag drop counter | Deadline for Check-in and bag drop |
| Madrid | 2h30 | 45 minutes |
| Malaga | 2h | 45minutes |
| Manchester | 2h30 | 45 minutes |
| Maputo | 2h30 | 1h |
| Marrakech | 3h | 50 minutes |
| Marseille | 2h | 45 minutes |
| Miami | 3h15 | 1h |
| Milan | 2h30 | 45 minutes |
| Montreal | 3h30 | 1h |
| Munich | From 4h30 a.m. to 9h30 p.m. | 45 minutes |
| Naples | 2h30 | 45 minutes |
| Natal | 4h | 1h |
| New York (John F. Kennedy) | 3h | 1h |
| New York (Newark) | 2h30 | 1h |
| Nice | 2h | 45 minutes |
| Oslo | Always open | 45 minutes |
Airports of P - R
| Airport | Opening of the bag drop counter | Deadline for Check-in and bag drop |
| Paris | From 4h00 a.m. to 8h00 p.m. in winter and from 3h30 a.m. to 8h35 p.m. in summer | 45 minutes |
| Palma de Mallorca | 2h45 | 1h |
| Ponta Delgada | 2h | 45 minutos |
| Porto | 3h | 45 minutes (Ponte Aérea) | 45 minutes (European flights) | 1h (intercontinental flights) |
| Porto Alegre | 4h35 | 1h |
| Porto Santo | 2h | 45 minutes |
| Prague | 2h | 45 minutes |
| Praia | 3h | 1h |
| Recife | 4h | 1h |
| Rio de Janeiro | 3h | 1h |
| Roma | From 3h30 a.m. to 9h30 p.m. | 45 minutes |
Airports of S - T
| Airport | Opening of the bag drop counter | Deadline for Check-in and bag drop |
| Sal | 3h | 1h |
| Salvador | 3h30 | 1h |
| San Francisco |
3h | 1h |
| São Paulo (Guarulhos) | 4h | 1h |
| São Tomé | 3h | 1h |
| São Vicente | 3h | 1h |
| Seville | 2h | 45 minutes |
| Tenerife | 2h | 45 minutes |
| Terceira | 2h | 45 minutes |
| Toronto | 3h30 | 1h |
| Toulouse | 2h | 45 minutes |
Airports of U - Z
| Airport | Opening of the bag drop counter | Deadline for Check-in and bag drop |
| Valencia | 2h30 | 45 minutes |
| Warsaw | 2h | 45 minutes |
| Venice | 2h30 | 45 minutes |
| Vienna | From 4h30 a.m. to 11 p.m. | 45 minutes |
| Washington | 3h | 1h |
| Zurich | 2h | 45 minutes |
