Complaint – How can we help?

Do you wish to make a complaint?

We want you to have the best experience with TAP. Tell us how we can help you.
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Subject
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Complaint data
Complaint data
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Description
Description
Motive
Airline
Flight number
Flight date
Origin
Destination
Class
Reservation number
Ticket number
Tag number
Airport report handling for information (PIR)
Comments
Send file
Compensation method
Response required
Details and contacts
Name of agency
Email of agency
Salutation
First name
Last name
Email
Phone
Country
State
Address
Postcode
City
CPF
TP Number
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