Requests and Claims

Send us your request for information or claim.

If something went wrong with your flight, make your complaint.
You may be entitled to compensation or assistance as described in our Conditions of Carriage.
All you need to do is fill out this form or send us an email (only valid for residents of the Netherlands).

Select the reason for your contact

Information

I have a question related to the TAP Miles&Go Programme.

chevron_rightRequest information

Claims

I have a problem and I'm looking for a solution.

chevron_rightMake / check a complaint