Service fees

Find out how service fees apply to bookings with miles

The value of the fees is applied according to the TAP Miles&Go status of the account from which the tickets are issued.



	Miles and Silver	Gold	Navigator
Service fees for ticket changes
Ponte Aérea flights: Fee applied to changes to flights on the same day as the original flight, for flights before or after the original flight	Exempt	Exempt	Exempt
Ponte Aérea Lisbon-Porto flights: fee applied to flight changes on days other than the original flight day	EUR 15 + difference in miles	Difference in miles	Difference in miles
Ponte Aérea Lisbon-Funchal, Lisbon-Madrid and Lisbon-Paris flights: fee applied to flight changes on days other than the original flight day	EUR 25 + difference in miles	Difference in miles	Difference in miles
Domestic flights	50 EUR / USD	Exempt	Exempt
Continental Flights	50 EUR / USD	Exempt	Exempt
Intercontinental Flights	75 EUR / USD	Exempt	Exempt
Changes to upgrades with miles: Upgrade auctions and Plusgrade excluded	50 EUR/USD	Exempt	Exempt
Flights with partner Airlines	150 EUR / USD	Exempt	Exempt
Service fees for no-shows
Ponte Aerea flights	90 EUR / USD	70 EUR / USD	50 EUR / USD
Domestic, Continental and Intercontinental Flights	130 EUR / USD	100 EUR / USD	80 EUR / USD
Flights with partner Airlines	150 EUR / USD	100 EUR / USD	80 EUR / USD
Service fees for reinstating miles
Ponte Aérea, Domestic, Continental and Intercontinental Flights	75 EUR / USD	50 EUR / USD	Exempt
Upgrade with miles on TAP and partner flights: Fee applied for canceling an upgrade. Upgrade auctions and Plusgrade excluded	75 EUR / USD	Exempt	Exempt
Flights with partner Airlines	100 EUR / USD	50 EUR / USD	Exempt
Fees for issuing Miles Tickets at TAP Miles&Go Service or TAP counters
Ponte Aérea and Domestic Flights	15 EUR / USD	15 EUR / USD	15 EUR / USD
Continental Flights	25 EUR / USD	25 EUR / USD	25 EUR / USD
Intercontinental Flights	40 EUR / USD	40 EUR / USD	40 EUR / USD
Flights with partner Airlines	50 EUR / USD	50 EUR / USD	50 EUR / USD
Online Miles Tickets Issuance Fees
Ponte Aérea and Domestic Flights	Exempt	Exempt	Exempt
Continental flights	15 EUR / USD	15 EUR / USD	15 EUR / USD
Intercontinental flights	25 EUR / USD	25 EUR / USD	25 EUR / USD
Flights with partner Airlines	40 EUR / USD	40 EUR / USD	40 EUR / USD

Service fees for ticket changes

Ponte Aérea flights: Fee applied to changes to flights on the same day as the original flight, for flights before or after the original flight

Exempt
Ponte Aérea Lisbon-Porto flights: fee applied to flight changes on days other than the original flight day

EUR 15 + difference in miles
Ponte Aérea Lisbon-Funchal, Lisbon-Madrid and Lisbon-Paris flights: fee applied to flight changes on days other than the original flight day

EUR 25 + difference in miles
Domestic flights

50 EUR / USD
Continental Flights

50 EUR / USD
Intercontinental Flights

75 EUR / USD
Changes to upgrades with miles: Upgrade auctions and Plusgrade excluded

50 EUR/USD
Flights with partner Airlines

150 EUR / USD

Service fees for no-shows

Ponte Aerea flights

90 EUR / USD
Domestic, Continental and Intercontinental Flights

130 EUR / USD
Flights with partner Airlines

150 EUR / USD

Service fees for reinstating miles

Ponte Aérea, Domestic, Continental and Intercontinental Flights

75 EUR / USD
Upgrade with miles on TAP and partner flights: Fee applied for canceling an upgrade. Upgrade auctions and Plusgrade excluded

75 EUR / USD
Flights with partner Airlines

100 EUR / USD

Fees for issuing Miles Tickets at TAP Miles&Go Service or TAP counters

Ponte Aérea and Domestic Flights

15 EUR / USD
Continental Flights

25 EUR / USD
Intercontinental Flights

40 EUR / USD
Flights with partner Airlines

50 EUR / USD

Online Miles Tickets Issuance Fees

Ponte Aérea and Domestic Flights

Exempt
Continental flights

15 EUR / USD
Intercontinental flights

25 EUR / USD
Flights with partner Airlines

40 EUR / USD

Service fees for ticket changes

Ponte Aérea flights: Fee applied to changes to flights on the same day as the original flight, for flights before or after the original flight

Exempt
Ponte Aérea Lisbon-Porto flights: fee applied to flight changes on days other than the original flight day

Difference in miles
Ponte Aérea Lisbon-Funchal, Lisbon-Madrid and Lisbon-Paris flights: fee applied to flight changes on days other than the original flight day

Difference in miles
Domestic flights

Exempt
Continental Flights

Exempt
Intercontinental Flights

Exempt
Changes to upgrades with miles: Upgrade auctions and Plusgrade excluded

Exempt
Flights with partner Airlines

Exempt

Service fees for no-shows

Ponte Aerea flights

70 EUR / USD
Domestic, Continental and Intercontinental Flights

100 EUR / USD
Flights with partner Airlines

100 EUR / USD

Service fees for reinstating miles

Ponte Aérea, Domestic, Continental and Intercontinental Flights

50 EUR / USD
Upgrade with miles on TAP and partner flights: Fee applied for canceling an upgrade. Upgrade auctions and Plusgrade excluded

Exempt
Flights with partner Airlines

50 EUR / USD

Fees for issuing Miles Tickets at TAP Miles&Go Service or TAP counters

Ponte Aérea and Domestic Flights

15 EUR / USD
Continental Flights

25 EUR / USD
Intercontinental Flights

40 EUR / USD
Flights with partner Airlines

50 EUR / USD

Online Miles Tickets Issuance Fees

Ponte Aérea and Domestic Flights

Exempt
Continental flights

15 EUR / USD
Intercontinental flights

25 EUR / USD
Flights with partner Airlines

40 EUR / USD

Service fees for ticket changes

Ponte Aérea flights: Fee applied to changes to flights on the same day as the original flight, for flights before or after the original flight

Exempt
Ponte Aérea Lisbon-Porto flights: fee applied to flight changes on days other than the original flight day

Difference in miles
Ponte Aérea Lisbon-Funchal, Lisbon-Madrid and Lisbon-Paris flights: fee applied to flight changes on days other than the original flight day

Difference in miles
Domestic flights

Exempt
Continental Flights

Exempt
Intercontinental Flights

Exempt
Changes to upgrades with miles: Upgrade auctions and Plusgrade excluded

Exempt
Flights with partner Airlines

Exempt

Service fees for no-shows

Ponte Aerea flights

50 EUR / USD
Domestic, Continental and Intercontinental Flights

80 EUR / USD
Flights with partner Airlines

80 EUR / USD

Service fees for reinstating miles

Ponte Aérea, Domestic, Continental and Intercontinental Flights

Exempt
Upgrade with miles on TAP and partner flights: Fee applied for canceling an upgrade. Upgrade auctions and Plusgrade excluded

Exempt
Flights with partner Airlines

Exempt

Fees for issuing Miles Tickets at TAP Miles&Go Service or TAP counters

Ponte Aérea and Domestic Flights

15 EUR / USD
Continental Flights

25 EUR / USD
Intercontinental Flights

40 EUR / USD
Flights with partner Airlines

50 EUR / USD

Online Miles Tickets Issuance Fees

Ponte Aérea and Domestic Flights

Exempt
Continental flights

15 EUR / USD
Intercontinental flights

25 EUR / USD
Flights with partner Airlines

40 EUR / USD

The amount in USD will be charged according to the current exchange rate.

Taxes payment is applicable for each passenger.

Applicable to all MilesOnly, Miles&Cash and Award Tickets issued with TAP, Star Alliance and TAP Miles&Go partners.

The value of the fees is applied according to the status of the holder of the TAP Miles&Go Account used. Fees will be applied according to the status at the time of the request.

Once MilesOnly or Miles&Cash tickets have been issued (TAP-operated flights only), it is only possible to change the date or flight number (time) and class (in the event there is no availability in the original flight class on the new date on payment of Award Miles in executive class). The route cannot be changed. Exemption from date or flight number penalty is applicable according to the status of the issuing account.
All MilesOnly and Miles&Cash Tickets may be cancelled up to 24 hours before departure, providing they have not been partially used and are still valid. Miles will be re-credited with the initial validity date.
The service charge is not refundable.
The carrier surcharge (YR) and the fee (YQ) on Award Tickets are non-refundable.
It is not possible to change flights from award bookings where the TAP Miles&Go Account has been cancelled.
The value of the fees is applied according to the status of the issuing account at the time of the request. Examples:
- If you are a Gold passenger using miles from a Silver account, the Silver status rules (issuance, change, reinstatement) apply.
- If the Customer has Gold status at the time of requesting the change or reinstatement of miles, the Gold status rules apply.
Values were updated and published on the site on October 17, 2024.
The new fees will apply only to tickets issued on or after January 11, 2024, except Navigator status Customers, for whom the new fees will apply regardless of the date the ticket was issued, provided the Navigator status is in effect when the ticket is ordered.